Our Stores

Pejaten

South Jakarta

Jl. Warung Jati Barat No.36, RT.2/RW.11, Ragunan, Ps. Minggu, Jakarta Selatan, 12560

Fatmawati

South Jakarta

Jl. RS. Fatmawati Raya, RT.1/RW.6, Cilandak Bar., Kec. Cilandak, Jakarta Selatan, 12140

Pintu Air

Central Jakarta

Jl. Pintu Air Raya No.29, RT.8/RW.1, Ps. Baru, Kecamatan Sawah Besar, Jakarta Pusat 10710

Outram RD

Singapore

315 Outram Rd, #07-06 Tan Boon Liat Building, Singapore 169074

Alam Sutra

South Tangerang

Opening Soon

PEJATEN SHOWROOM

Opening Hours:
Monday–Saturday: 10:00 a.m.–7:00 p.m.
Sunday and Public Holidays: 10:30 a.m.–6:30 p.m.

Contact Us:
+62 811 2703 650
info@grandome.id

Chat with Us:
+62 811 2703 650

FATMAWATI SHOWROOM

Opening Hours:
Monday–Saturday: 09:30 a.m.–6:30 p.m.
Sunday: 11:30 a.m.–5:00 p.m.

Contact Us:
+62 21 722 4810
+62 21 722 4248
+62 21 722 4252
+62 21 722 4729
+62 21 722 0970
decor@homedecorindonesia.com

Chat with Us:
+62 856 7115 567

PINTU AIR SHOWROOM

Jl. Pintu Air Raya No.29, RT.6/RW.1, Ps. Baru, Kecamatan Sawah Besar, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10710

Opening Hours:
Monday–Saturday: 09:30 a.m.–6:30 p.m.
Sunday: 11:30 a.m.–5:00 p.m.

Contact Us:
+62813 8137 2689
decor@homedecorindonesia.com

Chat with Us:
+62 856 7115 567

SINGAPORE SHOWROOM

Opening Hours:
Monday - Saturday: 11:00 a.m.–7:00 p.m.
Sunday: By Appointment

Contact Us:
+65 8040 0884
Monday - Saturday
11 AM - 7 PM
hello@grandome.sg

Chat with Us:
+65 8040 0884

Warranty

Warranty of Product

“GRANDOME INDONESIA” offers a 2 years (24 months) warranty covering any manufacturing defect on its products under the following conditions:

  • This guarantee starts from the delivery date indicated on the “Shipment Sheet” provided with any delivery. This document must be signed, dated and returned by the customer within a week (or 5 working days) by the means of his choice to claim the guarantee.
  • Our guarantee does not cover products, parts and materials listed there:
    1. Fabric covers
    2. Leather covers
    3. Natural fibres rattan
    4. Cushions and pillows
    5. Lighting and other electrical mechanisms
  • Any ready-stock item must be returned:
    1. Within 3 days starting from the delivery date (indicated on the “Shipment Sheet”).
    2. Unused or in perfect condition, the products will be inspected once returned by "GRANDOME INDONESIA" or affiliated stores within 3 days.
    3. Within the original packaging
    4. All shipping costs are the responsibility of the customer.
  • Our guarantee wouldn’t apply on the following situations:
    1. Any damage caused by negligence or an improper use of the goods
    2. Any damage caused by accident or a forceful use of the goods
    3. Natural degradation caused by environmental and/or lack of maintenance
    4. Artificial degradation caused by erroneous maintenance
    5. Changes occurring due to a normal use of the product.
  • Grandome reserves the right to replace or repair the defective product according to the one that suits it best. Whichever it chooses, Grandome guarantees the replacement or the repair within 3 months.